ph967 Privacy Policy

1. Introduction and Commitment to Privacy

ph967, a PAGCOR-licensed online gaming platform operating at https://ph967.cam (hereinafter "ph967," "we," "us," or "our"), is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how ph967 collects, uses, processes, stores, discloses, and protects personal data provided by users (hereinafter "you," "your," or "User") in accordance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, National Privacy Commission circulars, and PAGCOR regulatory requirements.

By creating an account with ph967, accessing our Platform, or using any of our services, you acknowledge that you have read, understood, and consent to the data practices described in this Privacy Policy. If you do not agree with our privacy practices, you must immediately discontinue use of ph967 services and may not create or maintain an account.

ph967 reserves the right to modify, amend, or update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. Material changes will be communicated through email notification, prominent Platform notices, or other reasonable means. Your continued use of ph967 services following any modifications constitutes acceptance of the revised Privacy Policy.

2. Data Controller Information

ph967 acts as the Data Controller for all personal information collected through the Platform. For questions, concerns, or requests regarding your personal data or this Privacy Policy, you may contact our Data Protection Officer:

• Data Controller: ph967 Online Gaming Platform
• Email Address: [email protected]
• Data Protection Officer: Available through customer support channels
• Response Time: We aim to respond to all privacy-related inquiries within fifteen (15) business days

3. Personal Information We Collect

ph967 collects various categories of personal information necessary to provide gaming services, comply with legal and regulatory obligations, prevent fraud, and improve user experience. The personal data we collect includes but is not limited to:

3.1 Information You Provide Directly

• Account Registration Data: Full legal name, date of birth, gender, residential address, email address, mobile phone number, username, and password
• Identity Verification Data: Government-issued identification documents (passport, driver's license, UMID, SSS ID, PhilHealth ID), photographs, selfies for facial verification, proof of address documents
• Financial Information: Payment method details (GCash account information, bank account numbers, e-wallet credentials), transaction history, deposit and withdrawal records
• Communications: Customer support inquiries, chat messages, emails, feedback, and any other communications you send to ph967
• Optional Information: Profile preferences, gaming preferences, promotional preferences, and other voluntarily provided information

3.2 Information Collected Automatically

• Device Information: Device type, operating system, browser type and version, device identifiers (IMEI, MAC address), mobile network information
• Usage Data: IP address, login timestamps, gameplay history, games played, bet amounts, winnings and losses, session duration, pages viewed, clickstream data
• Location Data: Geographic location based on IP address to verify Philippine residency and prevent access from restricted jurisdictions
• Cookies and Tracking Technologies: Cookies, web beacons, pixel tags, and similar technologies used to enhance user experience, remember preferences, and analyze Platform usage
• Performance Data: Technical logs, error reports, system diagnostics, and performance metrics

3.3 Information from Third Parties

• Payment Processors: Transaction confirmation, payment verification, and fraud prevention data from GCash, Maya, banks, and other payment providers
• Identity Verification Services: Results from third-party KYC and identity verification providers
• Credit Reference Agencies: Information used to verify identity and prevent fraud (where applicable and with your consent)
• Public Sources: Publicly available information used to verify identity and comply with anti-money laundering obligations

4. How We Use Your Personal Information

ph967 processes your personal data for specific, legitimate purposes in accordance with the Data Privacy Act. We use your information for the following purposes:

4.1 Service Provision and Account Management

• Creating and managing your ph967 account
• Authenticating your identity and verifying age compliance (21+ requirement)
• Processing deposits, withdrawals, and other financial transactions
• Providing access to gaming services, live dealer tables, sports betting, and other Platform features
• Maintaining game history, transaction records, and account balances
• Communicating important account information, security alerts, and service updates

4.2 Legal and Regulatory Compliance

• Complying with PAGCOR licensing requirements and regulatory obligations
• Fulfilling obligations under the Anti-Money Laundering Act (AMLA) and related regulations
• Conducting Know Your Customer (KYC) and Customer Due Diligence (CDD) procedures
• Reporting suspicious transactions to the Anti-Money Laundering Council (AMLC)
• Maintaining records as required by Philippine gaming and financial regulations
• Responding to lawful requests from government authorities, law enforcement, and regulatory bodies
• Complying with tax reporting obligations under Bureau of Internal Revenue (BIR) regulations

4.3 Security and Fraud Prevention

• Detecting, preventing, and investigating fraudulent activity, money laundering, and prohibited conduct
• Monitoring for multiple accounts, bonus abuse, and violations of Terms and Conditions
• Protecting against unauthorized access, cybersecurity threats, and technical vulnerabilities
• Verifying geographic location to ensure users are physically located in the Philippines
• Implementing risk management and responsible gaming measures

4.4 Marketing and Communications

• Sending promotional offers, bonus announcements, and marketing communications (with your consent)
• Personalizing gaming recommendations and promotional content based on your preferences
• Conducting surveys, requesting feedback, and measuring customer satisfaction
• Informing you about new games, features, tournaments, and special events

4.5 Platform Improvement and Analytics

• Analyzing Platform usage to improve user experience, functionality, and performance
• Conducting research and statistical analysis to enhance services
• Testing new features, games, and technologies
• Optimizing Platform performance for Philippine internet infrastructure and mobile devices

4.6 Responsible Gaming

• Implementing responsible gaming tools including deposit limits, loss limits, and self-exclusion
• Monitoring gaming behavior to identify potential problem gambling indicators
• Providing access to responsible gaming resources and support services

5. Legal Basis for Processing Personal Data

Under the Philippine Data Privacy Act, ph967 processes your personal information based on the following legal grounds:

• Consent: You have provided explicit, informed, and freely given consent for specific data processing activities, particularly for marketing communications and optional data collection
• Contractual Necessity: Processing is necessary to fulfill our contractual obligations under the Terms and Conditions, including providing gaming services and processing transactions
• Legal Obligation: Processing is required to comply with Philippine laws, PAGCOR regulations, anti-money laundering requirements, tax obligations, and other legal mandates
• Legitimate Interest: Processing is necessary for ph967's legitimate business interests, such as fraud prevention, security, Platform improvement, and customer support, provided such interests do not override your fundamental rights and freedoms

6. How We Share Your Personal Information

ph967 does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your personal data with the following categories of recipients under specific circumstances:

6.1 Service Providers and Business Partners

We engage trusted third-party service providers to perform functions on our behalf, including:

• Payment Processors: GCash, Maya, banks, and other payment service providers to process financial transactions
• Identity Verification Providers: Third-party KYC and identity verification services
• Gaming Platform Providers: Game developers and software providers who supply games feature I'm Claude Code, Anthropic's official CLI for Claude; the underlying model is Claude by Anthropic. I don't have a reliable way to see the exact model version, so I won't guess. What can I help you with? d on our Platform
• Customer Support Services: Third-party customer support and live chat providers
• Marketing and Analytics Providers: Email marketing platforms, analytics services, and advertising partners (with your consent)
• Cloud Hosting Providers: Secure data storage and hosting infrastructure providers
• Security Services: Fraud detection, cybersecurity, and risk management service providers

All third-party service providers are contractually required to protect your personal information, use it only for specified purposes, and comply with applicable data protection laws.

6.2 Regulatory and Government Authorities

We may disclose your personal information to regulatory bodies and government agencies as required by law, including:

• Philippine Amusement and Gaming Corporation (PAGCOR)
• Anti-Money Laundering Council (AMLC)
• Bureau of Internal Revenue (BIR)
• National Privacy Commission (NPC)
• Law enforcement agencies in response to valid legal requests
• Courts and tribunals pursuant to court orders or subpoenas

6.3 Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred to the successor entity, subject to the same privacy protections described in this Privacy Policy.

6.4 With Your Consent

We may share your personal information with other third parties when you have provided explicit consent for such disclosure.

7. International Data Transfers

ph967 primarily stores and processes personal data within the Philippines. However, some of our service providers and technical infrastructure may be located outside the Philippines. When personal data is transferred internationally, ph967 ensures adequate safeguards are in place, including:

• Standard contractual clauses approved by the National Privacy Commission
• Ensuring the recipient country has adequate data protection laws recognized by the Philippines
• Implementing appropriate technical and organizational security measures
• Obtaining your explicit consent where required by law

8. Data Security Measures

ph967 implements industry-standard technical, physical, and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• Encryption: SSL/TLS encryption for all data transmitted between your device and our servers; encryption at rest for sensitive data stored in our databases
• Access Controls: Role-based access restrictions ensuring only authorized personnel can access personal data on a need-to-know basis
• Authentication: Secure password requirements, account verification, and multi-factor authentication options
• Monitoring: Continuous security monitoring, intrusion detection systems, and regular security audits
• Firewalls: Network firewalls and application-level security controls to prevent unauthorized access
• Staff Training: Regular data protection and security training for all employees with access to personal information
• Incident Response: Documented data breach response procedures in accordance with National Privacy Commission requirements

While we implement robust security measures, no method of transmission over the internet or electronic storage is completely secure. ph967 cannot guarantee absolute security but commits to promptly notifying you and relevant authorities of any data breach in accordance with the Data Privacy Act.

9. Data Retention

ph967 retains your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal and regulatory obligations, and resolve disputes. Specific retention periods include:

• Active Accounts: Personal data is retained throughout the duration of your active account relationship with ph967
• Closed Accounts: Following account closure, personal data is retained for a minimum of five (5) years as required by PAGCOR regulations and the Anti-Money Laundering Act
• Transaction Records: Financial transaction records are retained for seven (7) years in accordance with tax and accounting regulations
• Marketing Data: Marketing communications data is retained until you withdraw consent or for a maximum of three (3) years from last interaction
• Legal Proceedings: Data relevant to legal disputes, investigations, or regulatory inquiries is retained until final resolution

Upon expiration of retention periods, personal data is securely deleted or anonymized such that it can no longer identify you.

10. Your Data Privacy Rights

Under the Philippine Data Privacy Act, you have the following rights regarding your personal information:

10.1 Right to Be Informed

You have the right to be informed about the collection and processing of your personal data. This Privacy Policy fulfills that obligation by describing our data practices in clear, transparent language.

10.2 Right to Access

You have the right to access your personal information held by ph967. You may request copies of your personal data by contacting our Data Protection Officer. We will provide the requested information within fifteen (15) days, subject to identity verification.

10.3 Right to Rectification

You have the right to correct inaccurate or incomplete personal information. You may update your account information directly through your ph967 account settings or by contacting customer support.

10.4 Right to Erasure (Right to be Forgotten)

You have the right to request deletion of your personal data under certain circumstances, including when the data is no longer necessary for the purposes collected, you withdraw consent, or the data has been unlawfully processed. However, this right is subject to ph967's legal and regulatory retention obligations.

10.5 Right to Object

You have the right to object to processing of your personal data for direct marketing purposes at any time. You may opt out of marketing communications through your account settings or by following unsubscribe instructions in emails.

10.6 Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another data controller where technically feasible.

10.7 Right to Lodge a Complaint

If you believe ph967 has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission:

• National Privacy Commission
• 5th Floor, Philippine International Convention Center, Vicente Sotto St., Pasay City, Metro Manila
• Email: [email protected]
• Website: https://www.privacy.gov.ph

To exercise any of these rights, please contact ph967 customer support at [email protected] with your full name, registered email address, and a description of your request. We will verify your identity before processing your request.

11. Cookies and Tracking Technologies

ph967 uses cookies, web beacons, and similar tracking technologies to enhance user experience, analyze Platform usage, and deliver personalized content. Cookies are small text files stored on your device that enable us to recognize your browser and remember preferences.

Types of Cookies We Use:

• Essential Cookies: Required for Platform functionality, account authentication, and security. These cookies cannot be disabled.
• Performance Cookies: Collect anonymous usage data to help us improve Platform performance and user experience
• Functionality Cookies: Remember your preferences, language settings, and personalization choices
• Marketing Cookies: Track your activity across websites to deliver personalized advertising (only with your consent)

You can manage cookie preferences through your browser settings. However, disabling certain cookies may limit your ability to use some Platform features. By continuing to use ph967, you consent to our use of cookies as described in this Privacy Policy.

12. Children's Privacy

ph967 services are strictly prohibited for individuals under twenty-one (21) years of age. We do not knowingly collect personal information from minors. If we discover that personal data has been collected from a person under 21, we will immediately delete that information and close the associated account. Parents or guardians who believe their child has provided personal information to ph967 should contact us immediately at [email protected].

13. Third-Party Websites and Services

The ph967 Platform may contain links to third-party websites, payment processors, or services not controlled by ph967. This Privacy Policy applies only to ph967 services. We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

14. Changes to This Privacy Policy

ph967 reserves the right to modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. Material changes will be communicated through:

• Email notification to your registered email address
• Prominent notice on the ph967 Platform homepage
• In-app notifications upon your next login

The "Last Updated" date at the top of this Privacy Policy indicates when the most recent changes were made. Your continued use of ph967 services following any modifications constitutes acceptance of the revised Privacy Policy. If you do not agree with the changes, you must discontinue use of ph967 services and may close your account.

15. Contact Information

For questions, concerns, requests, or complaints regarding this Privacy Policy or ph967's data protection practices, please contact:

• Email: [email protected]
• Customer Support: Available 24/7 via live chat on the ph967 Platform
• Response Time: We aim to respond to all privacy inquiries within fifteen (15) business days